The BMWSite Testimonials

BMWautomotive Order Testimonials!

You guys have the most reliable online service that I have ever experienced. I received my parts 18 hours after ordering them from the website. That is two days faster than the dealership could get them to me!!!!

My repeat business is guaranteed.-thanks Josh

Tony,
Thanks - this is my first order with you, and you are
really making a good impression with the clear status
messages.

Got the order today. Service was excellent! JM

About 23 hours after placing my order with you (and I didn't specify or pay
for overnight delivery), I had my parts. I'm am totally impressed.

Thank you!!!
P.S. While I already have my new parts installed in my Volvo, I'm still
waiting for other 'quotes' that I sent out 4 days ago. Thanks again. LF

So far I'm very pleased with your service... and I'm saving a bundle
compared to what I'd have to pay for these few items locally! LW

I received all the parts within a couple days of ordering and I've now
gotten everything installed. The car sounds and drives great-- I think
I'd had an exhaust leak for a quite along time--, thanks for all your help. BG

Hi, I just wanted you to know you have awesome service. I received the parts
today (just 2 days after I ordered them). RB

A great selection of quality parts at very reasonable prices. Excellent delivery time. I will shop here again and again. JB

Thanks for getting me my center exhaust pipe so quick! It bolted right in with
no issues at all. This is the second pipe I got from you guys (the rear one
last time) and it bolted right in also. It is really appreciated
when people (like you) take the time to make sure the correct parts get sent
out - especially exhausts as they sure can be a pain. Just wanted to say thanks for the great service, TB

Thanks. Parts came today, your price was great, I'll recommend you to my friends. AH

I COULDN'T BE HAPPIER WITH THE RAPID DELIVERY ( ONCE AGAIN ) I THINK YOU GUYS ARE THE GREATEST. THANKS---JJ

Thanks for getting my parts to me so fast. It has been a pleasure doing business with ya!
TW

TW, Thank you very much for your great service! Looking forward to getting my parts and installing them. Thanks again, St

Ordered parts on Friday AM, sitting on my doorstep noon on Monday! This with ground shipping and I'm in Minnesota. Great service! BP

TW......you're scaring me! This is the second time in less than a month that you have delivered my order in 21 hours or less! Your Service is Amazing!...... I mean this is Florida, it takes that long for the clerk at the parts store to get from the back of the store to the counter and then remember WHY he's there. Keep spoiling me. GM

Thank you for being so prompt with sending the parts. You have an excellent site and I use it alot for FAQs. Now that I know how easy it is to get parts from you, you will probably hear more from me.

Cheers, R

TW, Thank you for the outstanding service. I got the package on Sat AM, the13th. Installed the next day and problem solved. Now if I can figure out how to get it out, I'm going to order a fog light next. Thanks again, WW

Hi - very pleased with my experience - the parts I ordered arrived the next day, which I thought was
extraordinary, and they were terrific. Thanks EI

I received the additional hose today, amazing delivery time! Thanks very much! Mark

Just wanted to say thank you for getting the oil pan to me by Wednesday. I was able to install it and make
it to work on Thursday with no problems. I have 5 Saabs so I will be using your site more often in the
future. Good service is a hard thing to find. George

TW, The shelf arrived yesterday afternoon and it is perfect - exactly like the original. I already installed it in my car; and as you instructed it took seconds. I will defiantly recommend you to all my friends for
parts. Thanks again for everything, including your patience. Mary

Inquired about parts....Bosch Fog/Driving lights....but for an Acura....kit looked universal.....ordered 4 lenses ( 028560 )yesterday....received today..... WOW....installed in 4 minutes....great service...I've even recommended you to Acura dealers in my area....for their other customers.........JSD

Thank you for your excellent and prompt service. I hope to use your service as much as possible in the future. Saab forever. AB

I just wanted to tell you that your service is great! I ordered a part for my Saab on Thursday and received it on Friday. You can count on future orders from me. Thanks again.

TW, I wanted to make sure everything fit before I gushed about how great
your site and service are. I can now do that without hesitation! I only wish I could find a site like yours with parts for my Chrysler minivan! Thanks again for doing such a great job. JS Akron, OH

You guys are great! You always have the parts I need and deliver them faster than I expect. I love your website and refer to the FAQ's regularly. You guys are always willing to work with me and help me get what I need. It's really a pleasure to work with you. JS

This message is for you in the matter of the Remus cat-back exhaust system we have spoken about over the past two days. I have submitted the order in my wife's name with the ship-to address of my local Saab specialist.
Thank you for honoring your commitment to match legitimate pricing, that action on your part speaks volumes in your favor. HE is pleased with honesty in HIS children that shows that they live with different values than the world! Warmest regards, TG

I have ordered a lot of parts from the site and received them in a timely fashion. I would like to thank you guys for prompt service and low pricing. MC

Thanks for the great product and customer support! This part does work perfectly fine for a 1991 Saab 900 Intercooler, Turbo convertible. There was a little discrepancy if it would work or not. It was not a lot of fun installing it however it's done! DS

Thanks for the additional information. Thus far, your service is fantastic. I hope I can easily solve this problem I'm having with the car - sounds like its an easy fix. As you know, these cars have lots of little problems the older they get. Thanks again for your help, AD

Hey T.W. Just wanted to say thanks for the site and GREAT service.
I ordered my new German Canvas top and two new pistons for the top from you guys and both arrived on time as promised. My mechanic wanted to charge me $400.00 a pop for the pistons so no need to tell you the $189.00 ea for a brand spankin' new one was a lot better deal. I turned him onto your site by the way since SAAB's and Volvo's is all he works on Anyway thanks again for the great service! TS

Thank you tw for your kind and quick order going out and getting to us in a very timely manner. we will remember you for future parts needed!! RJ

Your service is outstanding, I got my package sooner then I expected. Thanks YPJ

I received the goods on Monday, perfect ! Thanx, we will do business again. EdT

received the goods. Excellent service. Hope you stick around for a long time. MG

TW, Thanks for your normal "Most Excellent" service and support. I consider you as both an
invaluable resource and, a good friend. Best wishes. SHF

Wonderful service! I ordered parts around 4:00pm yesterday and got them at 11:15 am today. Hard to beat that.
Larry Wilson

Your Saab site is the Best of all on the internet. colorful, organized, informative productive, helpful. JH

You guys are the best! Excellent service on the phone, easy ordering off the web, unbeatable prices and lightning-fast delivery. Would order from you and recommend you anytime. Feel free to use this testimonial on your site. Everyone should know about your excellent products and service. Thanks so much! KW

I ordered my hood emblem on Friday and it was delivered to my office by Monday morning. Excellent service at a reasonable price! DB

Hello, I'm writing to let you know about your service. It was GREAT! Everything was packed together really well, and the shipping was very prompt as stated. Thanks again for everything, I strongly admire your good quality and excellent customer service which is no longer the norm these days. I'm certain that I'll be a repeat customer in the future, and thanks for advertising on The SAAB Network (TSN) which is how I found out about your organization. YLM

Your the Best Thank You, Thank you, Thank you. IM so glad this is over with. (LOST PACKAGE)
If you guys ever need a letter from a satisfied customer Let me know!! Your support throughout this whole crises has made up my mind that I will only purchase My Saab parts through you guys. BG

Easy to use site and ordering. Parts got here in less than a week and well known parts manufactures is a big plus. Almost like I was back working in my old dealership. Thanks Jeff

Thanks! I continue to be impressed by your outstanding service, the excellent quality of
the parts and the speed at which they show up my doorstep. FF

I only have a few words to say about the company.
"They are Fantastically Fast". Thank you all. NP

'm blown away. Just got a headlamp lens from you for my '99 9-3 (at a fraction of what the dealer would have wanted) and the fact that you included a photocopy of the installation procedure was stunning. In 30+ years of doing my own work, I've never had a supplier include installation instructions of (I assume) their own accord. Well, you guys have found a new regular customer. THANKS! BT

Trans installed and core returned UPS on Tuesday. My installers were impressed that the case was not oversprayed with a silver paint to make it look good it was just the bare metal looking good and clean. Also impreseed with the care that was taken to not only pack but also to seal and provide return sealing instructions Car shifts well and quick; gear box feels nice and tight (despite typical SAAB rubbery gear lever) I looked for an account profile to store my info forcontinuing ordering on your site I guess you don't have one, or did I overlook it? Will be ordering more soon. Thanks for your help. JS

Just a note to say thank you for your help with my radio. After a couple times talking with you I ordered my new radio and a few days later found it sitting on my front door step. After opening the package it took me less than 30 seconds to install the unit and find that my problem was corrected. Awesome! You helped save me money and I feel like I made a friend. Thanks TW. I'll be back! R

Hello-Thank you for the updated invoice. As to your service, I think it is great. This is the second (or third) time
I have ordered parts and they have always come quickly and been the right parts. I also appreciate the incredibly nice people who answer your phones. It is great to deal with people who know what they are talking about and
seem to enjoy what they are doing. I think that you guys and "Sierra Trading Post" are my two favorite on-line/mail-order stores. Keep up the good work. I do wish, however, that I had read your FAQ about the plastic sunroof ramps BEFORE I placed my order, because I think they will fix my leaky sunroof
problem. Oh, well, I will get them the next time I place an order. Thanks again and keep up the great work!
Best-ML

Incredible! Just received the shipment today. Thank you for the fast
service. K

Hi TW, The fog light arrived immediately and the tire rim arrived yesterday, exactly as promised. I am very happy with your service! By the way, there is another benefit in buying from you that I had not realized. By getting the parts from you rather than the dealer, I can shop around for the best installation price too. Today I took the tire rim to my buddies at Americas Tire Company where we buy tires, and they installed the rim for free!

Thanks for everything, P

Dear TW: I really appreciate your prompt response. It is rare these days that one
gets a prompt response over the internet. Naturally, I will spread the good word, and to more than the statistical 10 people. I work in the Outdoor Outfitting Industry, at a one-on-one level with clients, and know how important each of them are to my success. Thank you so much for the GREAT SERVICE!!! BS

Received my muffler today in perfect condition and it appears to be exactly what i ordered. I was pleasnatly surprised that I received it so soon after placing the order, thanks for your quick response. I just purchased a 92 5 door turbo and if I should need parts for it you will be hearing from me again. thanks, J

Hi Gang...I just bought a '96 Saab 900s and ordered some small parts. Very fast shipping and great service! Thanks so much for being an awesome resource for Saab owners! RW

I wanted to say thanks for the advice on replacing my Alternator Bushings and replacing the brake pads and rotors. Got it all done and everything is working great! The parts came very quickly and everything was there that I needed. I have really been enjoying working on the Saab myself plus it saved a ton of money! The brake and alternator repairs, along with repair of the air distribution switch would have cost $1,350 at my local import auto shop. I was able to repair it all myself for about $400 in parts! Wow!! It sure makes owning this car more enjoyable. HF

I am so happy I can't find the words! I ordered a few parts for my Saab on Saturday, I just received them on Tuesday! I mean you guys are the BOMB!!!!! I will never order from AutoZone or this other ripe-off foreign parts dealer again. A customer of mine bought a Saab 900 recently and I told him about your site. I can't wait to see him now and tell him how fast you respond to orders. CM

Hi Fellows,

I just received the package. Your service is excellent .... Thank You. GK

I am so happy i can't find the words! I ordered a few parts for my saab on saturday, I just recived them on tuesday! I mean you guys are the BOMB!!!!! I will never order from Autozone or this other ripe-off foreign parts dealer again. A customer of mine bought a saab 900 recently and I told him about your site. I can't wait to see him now and tell him how fast you respond to orders. CM

You are a pleasure to do business with. Today I got the timing chain! From not having that listed on your www to getting it delivered in a few days is simply amazing. DH

BTW, I used the antenna mast procedure on your site and it worked like a charm. The dealer wanted $180 for the procedure. You just saved me $160 and have a customer for life.

Thanks! JB

Hello TW, I could not believe it when my wife phoned and told me I had received another part from Protech. The quick response was a very pleasant surprise. Your level of service and integrity is astounding. You deliver what I order promptly , bill me correctly and if there is a problem it is
resolved quickly. Why can't everyone do business like this? MM

Hey. First of all, thanks a lot for that free oil filter on my previous AC tensioner pulley order. Your help, courtesy and phenomenal consistency has been indispensable to me (my car says thanks too ) . Thanks again. -GB

Got them and they are installed .. thanks! .. pleasure doing business with you .. Kevin

Your prices are unbeatable, the professionalism is refreshing, and I look forward to doing business with you again. Thank you, SB

Many Thanks to TW, advice and parts you have given me have been great, I could not ask for better service, keep up the great work you've got a customer for life with me, Thanks Marc

I have been looking at your site for about 1 month now as I was looking for a comprehensive site to help me repair my car ('85 900 SPG) cheaply and properly. Thanks to you for your advice and parts. But the real kicker came when I found out that Jesus is Lord to you also. Thanks for remaining bold in Him.
Daniel

I wanted to write and say thank you for the wealth of information that you have provided on your website. I can't tell you how many things that have gotten fixed on my SAAB since I have been visiting your site. Please keep up the great work because, shade tree mechanics like myself are using your FAQ's section to keep our SAAB's alive. BB

Thanks - great site. I have an old saab and it is helpful just to have th diagrams and listing of the FAQs. I will be ordering parts, as soon as I figure out what my car wants!

This is a friggin' AWESOME site and you offer a terrific service. Great prices, great service, excellent and very HELPFUL information. Just totally top-notch in every respect. Thanks!! (no reply needed) BN

TW, Thanks for the quick response and service. Yes, the order is correct. I had heard your company was the only place to order Saab parts, and now I know why! I know I will be ordering more in the future. I have a few friends who have Volvo's and I will definitely let them know about your company.

Take care and God bless

TW, You were right on the mark with your diagnosis to check for vacuum leaks, unfortunately no other mechanic was able to find the leak until a hose connected to the intake manifold popped out while driving on the hi-way and the car stalled. I opened the hood and it was obvious, patched the hose with a
piece of gum to get home, ordered the $1.75 bushing and installed it, the car
has been running smooth, power restored, and no more stalling. Thank you
very much for your advice and for the low price, original parts you provide.
Very satisfied customer, AH

TW--You were awesome to deal with!! The spark plug wires for my 95 900
were top quality. The service was outstanding. And the shipping couldn't
have been quicker. I'd recommend you to any Saab owner. Thanks again, Tony

Thanks again. It was exactly as you guessed in your second email to me, a broken spring. I found the spring in the door, bent the broken corner and refit it to the lock assembly. Just wanted to thank you for your tip. Lee

Thanks for your expertise and lightning fast delivery! From exhaust to brakes, you guys save me mad $$$$., SM

It's very refreshing to find someone out there who doesn't seem ashamed of their Christianity. Thanks...you were an encouragement. May God bless what you're doing, SM

Thanks TW! I needed a fuel pump for my 92 900, TW went above and beyond the call of duty, researching my problem and sending the correct part to my doorstep in less than 24 hrs. Great service. MTS

Just a word of appreciation for the fast service provided (I talked on the
phone with Tony). I ordered on Sep. 18th at 10:28 and had the parts
delivered via UPS by Sep. 19th around 5:00 PM. GREAT service. TF

Hi! First, I must give you guys a big appreciation for your FAST service! Ordered a new clutch master cylinder for my 1993 9000 CS yesterday - today I had the part in my hand!! Wow!! You guys are amazing! NS

You guys are awesome. Ordered an antenna mast and it was on my doorstep in less than 24 hours. Sent an e-mail with a tech question and got a response in less than an hour. Why can't more companies operate like you? MF

Hi TW, Thank you again for all your help-- your company has been an incredible resource for me and I have really appreciated everything you all have done in my recent orders. I have happily already recommended you to my father who also owns a Saab, a good friend of mine who is always looking for a good resource for parts and the future new owner of my Saab. JS

I appreciate how on top of things you are, keep up the good work! Thanks, WJ

I have to tell you, your parts are always the best deal. Thanks for being there. CW

Thank you very much for your great extensive website, all your expertise,
your willingness to fully help and offer advice, and also your extremely
quick response time. It is always a pleasure to be your customer! Thank you again,
Chris

GREAT service! FAST delivery - and a price lower than I was prepared to pay! I'll recommend you to anyone I know who needs Saab parts. RW

Just as you had said the parts you sent were TOP NOTCH!!! I have worked on many cars in my life but I have never had a car so easy to work on. It only took a total of 5 hours for me to change both front disc, install new pads, new spark plugs, rotor button, cap and wires, change the oil, install the new air filter and get my Saab in top shape. I want to thank you once again for the fine quality of not only the parts but the SERVICE! BW

Dear TW: I placed my order yesterday and received it today. I like the quickness and
promptness in your companies work, that's the fastest I have ever received
anything. Thanks so much. I will do a lot more business with your company.Thank you, JA

First I have to say thanks. I ordered a radiator and mounting kit from you
for my '88 Saab 900 Turbo and it came THE NEXT DAY. Unbelievable service!
Thank you. LB

As a first time customer I am very pleased with the competitive pricing and value, quick and reliable shipping, and especially the knowledgeable service provided by TW! You've got the right formula for success - keep up the good work! I am a very satisfied customer, who intends to return real soon! LK

Got it!

Great work the order was perfect. Thanks DW

It's 9:30 am here in Utah, and the parts I ordered from you late yesterday
afternoon were just dropped off by Airborne! NOW THAT'S SERVICE!!!!!!!!!
We expect to keep this car (a white 1991 900 SE Turbo Convertible) forever,
and from here on out I'll be contacting you whenever I need parts. DH

I ordered the fan switch as well as some other parts yesterday, and I
received them at 10:30am today! I am incredibly impressed with the quality
and integrity of service offered by Protech. I will be doing business with
you for the rest of my life. Thank you. ES Helena Montana

Thanks a lot for the quick service when the car was essentially disabled and
sitting on jack stands in the garage.

TW, got the parts today install tomorrow just wanted to say thanks for the great service not to mention the great prices. My Saab is my baby. Its show room with 30,000 miles on it bought it new in 89. Keep up the great work. BV

Thank you so very much for taking care of my business, and for being fair in dealing with me. I will probably get a few more "trinket" parts from you, such as bushing, etc. The cracking noise I wanted so desperately to clear up was not the bearing mount, or the strut. As soon as I finished all the work, I drove out of the driveway, and it cracked. I was broken hearted, but......I remembered what you said about tightening up all the members, so I found the sway bar nut ,on the right side was one turn loose. All other nuts were tight. The cracking noise disappeared. One year of annoyance, solved within five minutes. Thank you again. DS

The parts arrived, fit and have been installed. Thanks for the good
service and saving me some money! CVS

Thank you for the update. Thus far I am extremely pleased with your
attention to customer service, and will definitely utilize you again for any
future parts needs. Thanks again, JC

First off let me say that I think your website is great. You have helped
me in the past and I was able to purchase a set of brake pads for the
front of my 1999 9-5 at a discount over the local dealership. Ya-hoo! WA

TW: Sorry for the late response. The parts all worked great! Saab is running much cooler now. Repairman that did the install work commented that the parts were top quality from a top quality vendor.Thanks, TB

I wanted to thank you guys for getting me everything on-time, and let
you know it all dropped in perfectly. You guys are Great.
Thanks Much -- SJK

Your service is really first rate. The parts I ordered on Monday arrived complete on Thursday. Sure beats going to the dealer and paying premium price for the same part and waiting longer to receive the parts. DH

Fantastic service. .better than dealing with SAAB. All the advice given was 1st class...would NOT hesitate to recommend this site/service to anyone...keep up the good work....Dave B / UK

Thanks! You guys are better than the best. I got the distributor in today
and I'll put it on tomorrow. SA

Tom, the order I made yesterday arrived today ( you over achiever) and the parts are in the car as of 4:40 pm......That is MY Saab story....Thanks for all your help, GM-In Sunny Florida

Thanks TW. The kit finally arrived today and Lee installed it this afternoon. It's beautiful. Thanks for the way you handled this. We appreciate your responding to us even if only to say you had no new information. We'll check you out for whatever else we need. (Lee is a car project guy -- you'll hear from us until the car meets his specifications... You know.) AA

Got the order today. You have a great site very informative keep up the good work. CG

Man, you guys are FAST!!! I placed the order on Monday @ 5:36 PM and it was here when I got home Tuesday @ 4:00 PM. Thats GREAT service. BC

Just a note to thank you for your prompt response to my order. Received it
4/9/02 and installed the same day. Thanks!!!! AB

Hi TW, Thanks very much for speeding up the shipping. I greatly appreciate that,

and so does my Saab. Friday will probably be the last day that DI cassette

is going to give me. I also greatly appreciate your contacting me and keeping me informed as

to the shipping process, etc. What a terrific company to do business with.

Wish I had found you sooner....would've saved me a couple hundred bucks that's for sure MR!

Order arrived, installed and perfect fit (Gee, why am I not surprised)!

Thanks for your speedy action.

I hope to be able to do more business with you...LD

Hi TW, I just wanted to drop you a note to say thank you for all your help. I
am going to put the fan relay in tomorrow and hopefully that will turn off
the fans properly. I appreciate your prompt, friendly service. Thanks again, MH

I've been looking for a good source of knowledge to understand the types of problems the Classic 900's experience. You have it. TM

I ordered an antennae mast for my 93 SE and it was delivered the very next day. I can't tell you how surprised and excited I was that the antennae mast was delivered so quickly and installed the same day. Thank you so much! I will recommend your company to everyone. KW

Dear Sir: First let me say That you have one of the finest companies that I have ever dealt with. I ordered the ignition switch, shift lever lockout set, and the shocks for the tail gate. These parts arrived on Tuesday morning which was a pleasant surprise. RN

I received my parts order in two days! Excellent job! MM

I just wanted to write a reply to say how grateful I am for your site and the wonderful service I have received from you. Thank you very much for all the parts you have supplied and for doing so at very reasonable prices. I can not recommend your site highly enough to those that I talk to. Keep up the good work and it�s great to see that you�ve expanded you selection of parts. I�m sure I�ll be ordering again soon � my next project is a clutch job for my wonderful car. Again thank you very much for dealing with your orders in such a personable manner. It�s sites like yours and TSN that keep my car on the road CJ

I used your website to check on the parts number for my car. Unfortunately I am not able to purchase anything from you as it is not logistically permitting due to our distance. However, I hope you do not mind me using your site as reference to anything I needed to find out. I have also recommended your website to my friends and colleagues who are SAAB car owner and they are very pleased and commended for its being very informative. This is especially on the parts. Well done. SK

Hey TW, Just wanted to say "thanks" for your help with the torque arm bushings. Took about 1-1/2 hours on Saturday. Great improvement!! Thanks again, CL

Dear Sir,

Hello, I just received my order today and the items look Great. Thank you for your assistance with my saab. The part arrived at not a better time. Last saturday the exhaust just finally broke off when I was shifting gears, and WOW it was like driving a True Nascar.Thanks again,CP.

Overall, I'm pleased with the order. It was shipped promptly and I appreciate the notice that one of the parts was discontinued. I also appreciated the free oil filter and the additional discount on the order. I'll definitely order again. Thanks! EK

TW, I really appreciate your personal and expert attention. Tell the Boss I said commendation is definitely in order. If you're the Boss, Thanks and I look forward to doing business with you in the near future. Over and Out. LB

I recently ordered a center muffler and I want to thank you for your great service. BB

TW: You guys at Protech are incredibly efficient! Thanks for the quick delivery of quality parts. The 900T is back on the road. Your quick service and accurately filled orders will assure that I continue to order parts for my aging 900 Turbo from Protech. Thanks again. JC

Got the order, thanks very much, and thanks for the free oil filter! You are awesome! Have a Very Merry Christmas! JB

Just wanted to thank you again for the privilege of borrowing your special wrench (11mm, 3-legged) which worked just great on the special Saab three-titted nuts.

This may be old hat to you, but using the part numbers (you furnished me) to obtain and then rebuild the shifter housing in my '89 900 turned out beautifully. To refresh your memory, I needed to replace the front rubber bushing and the front nylon bushing in the shifter housing. I think Saab expects you to remove the big shiftrod at the transmission to slide it through these components after the components are in the shift box. Nope - not this kid. I had ordered two each of the bushings, so I decided to experiment and slit the rubber bushing on one side so it would slide over the shift arm, and made two pieces instead of one out of the nylon bushing for the same reason. I assembled the white plastic bottom around this assembly and nailed it all down and filled it with new lube. The shifter works like new now, and I didn't have to jack up the car or re-align the shift arm. SK

Thank you for your excellent service. I rapidly received the correct parts for my car along with helpful advice. I will certainly return for my future Saab needs. Thanks! KE

Great site, great FAQS, great organization of parts. I haven't finished browsing your whole site, but I feel compelled to give you praise and will definitely purchase from you in the future. JS

Your service time is great on your part delivery. I ordered in the
morning and got the parts the next day by 1:00 pm. CG

Hi TW, The service was fast, I just received all the parts within a couple of days (I live in Europe).

Thank you for the excellent service. I look forward to our next transaction. Sincerely, JL

K, you guys convinced me! You just gained a very satisfied customer. I called Wednesday afternoon and ordered two exhaust parts for my '85 900. You had them in stock, and they showed up on my doorstep Thursday afternoon- without any expedited delivery! I should add that I had tried to buy these two parts last month- from a Very Big national car parts dealer. It took them two weeks just to get back to me and tell me they didn't have the part in stock and it would take over a month to get it. Needless to say, they lost my business and you now have it. Thanks MK

Hi TW, You have come through again.
I got the Sway bar link and bushings today (just the day after I placed the
order) Your instructions were perfect I put it in and the clunking noise is
gone. The ball joint looked OK and I guess the rest of the suspension was
OK too (but I am certainly no expert). The old link was bent at 45 degrees
it must have hit some road hazard and the bushings were gone. This car is
amazing with 225,000 miles it is still reliable. H

I can't thank you guys enough! I ordered on Saturday and I had the parts on Tuesday! That is so incredibly awesome! All of the parts fit perfectly, they were all what I needed! In one day I put all new shock bushings on, new muffler brackets, and a valve cover gasket! It was all perfect! I can't thank you enough really! You guys are THE best Saab parts site EVER! No one is as cheap or as fast as you...You're my only place to shop now! The only place I'll buy Saab parts! Thanks so much, and may I hope and pray that God blesses you and allows you to keep this business going! Thanks so much!!! JW

Just got my order! I will be using you for all my parts from now on!!
The Saab dealer in my area is really bad, and over priced too. SM

Thank you kindly Sir, I received my order promptly and securely, thank you
very much "TW" for your sound advice. I am sure you will be hearing from me again!! LPF

I had a question about a Saab I recently Purchased, and response was unbelievable. I now have this site in my favorites. Thanks a Million. J

I love your site! I ordered a few months ago and wanted to let you all know I loved everything about dealing with you all. I was very easy and everything went as planed. Delivery was GREAT! J

"Thank you very much! Your instructions were clear, concise and installing the new
cabin air filter myself was easy and a great way to save the hassle of taking my
car in to have it done. The cabin air filter was in desperate need of replacement!
I will be posting some photos and a strong endorsement of your WEB site in the next few days. FF

"YOU GUYS ARE LIFESAVERS!!!". KP

Hello Sirs: Just received the fuel pump, it is the right one and thanks for the prompt service. S

I just want you to know that the parts arrived on Friday. Were installed Saturday. and were a great fit. Thanks for your follow-up -- speed of service --- and great prices. Keep up the good work. WF

Hey TW~ I just wanted to let you know that I received my order the day after it was placed. Once again, your service was wonderful! I've already installed the parts and got my car purring again. We both want to thank you!!! Keep up the good work. ST

Ref: order #3388083 for '99 9-3 Brake Pads and rotors. Received order in less than 24 hrs and parts were perfect. Outstanding service. Thanks MD

Great site, made finding and purchasing the part very easy. (I just hope I bought the right part!) TS

Hello TW, I received your UPS ground shipment overnight on Tuesday. What a
wonderful service both your company and UPS. Thank you! I could not
be happier. Great price, lightning fast delivery, wonderful service. AM

Hi TW - I just want to thank you for your excellent service. Your prices are
lower (even including shipping) than my local dealer's. Your technical
advice has been excellent and helped me a great deal. Keep up the good work ! RM

I got everything yesterday. Very Impressed. Thanks much. JA

Thank you for your hard to beat customer service work. The new turbo unit has been installed and makes my car feel so new again I wonder if I ever had a turbo before!! The old unit was shipped back yesterday.
Will let you know how this one does through it's initial trials. Many thanks. God Bless, MLC

I am very impressed with your site. The ease of use for the parts menus, the on-the-money installation advice and prompt delivery are refreshing to say the least. Thank you for your hard to beat customer service work.

Hi, TW Received the order today-thanks for the prompt service! (And the M&Ms were a nice, TASTY touch.

I appreciate the consideration you showed me on the price increase. The
price reduction (from sky-high) and free shipping is very much appreciated.
It demonstrates a real commitment on your part and reflects very well on
your company. I am relatively new to the Saab community, and I am very pleased to have
discovered your site. It is well organized and works smoothly. The
subsequent email support is great, too. Because of your very competent and
courteous help, I will certainly head to your site first for my future needs. I still have the A/C to fix....

I think you service is fantastic and delivery of parts has been extremely
quick. I love the site, it's very easy to figure out the parts I need by my self. I also appreciate the communication. SP

Ordered the stuff yesterday, got here today. I don't *think* I asked for expedited delivery, but thanks for getting the stuff to me in time for some weekend tweaking.
Great site, too! I can't think of a part I might need that isn't available on the site. I'm glad there's a Saab supplier like you guys! Keep it up! BM

The order arrived today - very fast! Thanks for the quick service and good prices, I look forward to ordering from you again. Cheers, MD

Just a note to let you know how I feel about your
service. Excellent! Your follow-up and status e-mails were
very helpful. Delivery-Excellent! You received my money order on
Friday and I received the part Monday morning. Quality-Excellent! Ease of Installation: Easy. The only problem I had was matching the wire color coding. The directions had this whited out and my guess (brown to black) was wrong. Price: Outstanding. The dealer wanted $370 and Gold wing wanted $130 for a used regulator. Thanks. I'll use you people again. JH

Tw, I got the part I ordered about 10:00 am yesterday and had it in the car about ten minutes later. Thanks for going the extra mile to get the order out the night of our phone call. Your efforts will definitely make me a return customer. Gtr!

Your prices and responsiveness are excellent and I look forward to patronizing you for a long time. GD

The service was excellent, shipping was as promised, and the parts are first rate. Thanks Again, CS

Your latest email confirming my order requested my thoughts on your service.
I guess the confirmation is standardized and includes that request, as I've
answered that before. I think you and your service are SUPERB. I don't have
to wait hours for a response to my questions, and no-one seems more eager to
help. Your thorough knowledge of Saabs instills trust. Your prices aren't
bad either. THANK YOU. JB

I believe your service is excellent. All three times, and more coming, I
have used it my items have arrived pronto. Thank you for the great service! Sincerely, DZ

Hi, I'm impressed with the speedy delivery of my order, which arrived today,
Tuesday and am very pleased that you sent the "Bougicord" wire set. Thanks. KS

I received goods on Wednesday and Thursday.

I installed those on Friday. Thank you for your quick service. KM

I just wanted to let you know that the products I ordered the other day arrived safely on this Monday. I'm really pleased with the products. Thanks a lot.
I'll be in touch again if we need to place another order. MI from JAPAN

I think your service is outstanding. Over the years I have learned that you
can not rely on many parts stores. Especially ones in my area, they only
carry parts for American cars. I have searched the internet for Saab parts
suppliers and you are the only one that appreciates me as a customer. Many
stores treat you like you just ruined their day for stopping in. It will
kill them to look up the part for you. Besides many sites/stores take
several days just to answer a simple question. For as long as I own a Saab,
you will be my parts supplier. Being able to view the products on line is
great, ordering online is even better. I am a person that loves to do
everything from my computer. Your service allows me to do so. When I
receive my merchandise, it is always in excellent condition and is exactly
what I ordered. I can't tell you how many times I have ordered things from
the Saab dealer and when it arrives it is for the wrong car...Don't get me
started about thermostats. Your dedication to making customers happy
shows..ie. below, it is very rare for a Company to explain to a customer
anything other than your order shipped. Believe me I do A LOT of online
shopping. JL

Thank you very much for all of your help with getting me the new Turbocharger for my Saab! The car is running just beautiful. I will send you a picture of the car
soon! I can't wait to get the new exhaust system and the other stuff I
ordered. Your site is getting me the parts I need for my car fast and efficiently...I can't thank you enough. Thank you, MH

Thanks, The parts came on Friday after noon, that was great, I put the parts in on
Sat and everything is great. I was hesitant at first using an online
ordering company but you guys were great and you saved me over a hundred $$$.
Thanks RV

Wanted to let you know that I am pleased with the speed of your parts shipping.
I received all of the parts I ordered just 2 days after I ordered. That's great service! FW

I placed my first order with your company and I am pleased to let you know that I am satisfied. I hope that future orders will be as successful. Thank You!! WM

Hi, Thank you for correcting my order. You have a great service. ( you make me look good too!) . Have a good one! Thanks again, DC

Just received the parts. This is the second order I have placed with you and am very happy with the quality of parts and the outstanding customer service. Look forward to future business together. dlm

Got the parts, thanks much. It was quick and easy and your FAQ's helped me get
the antenna mast installed in about five minutes. I appreciate the good service. Thanks again, ST

Thanks a lot for the incredible service. I got the lens yesterday. I really
appreciate the efficiency of your service and the follow up on my original
order. I am very satisfied with the level of help I received, all of my
future Saab parts orders will be through you. I am also recommending your
site to anyone with a Saab. Thanks again! TM

Thanks for the fast & reliable service! Best Saab-related mail-order I've dealt with! JW

You people are great. If it were not for you people and my husband I would not have may Saab anymore. It just turned 226,00 miles and I hope to keep it going. We bout it in 1984 and I would hate to have to retire it. Now that we have found you people it has a new lease on life. My husband is very impressed with the way the parts come and the service. Not so happy that he has to do the work on the car though! Thanks again!!KS

THANKS SO MUCH for your prompt attention to my order. I'm amazed at your
service. I will definitely recommend your site to others! KD

I just wanted to drop you a quick note to let you know I was very satisfied with your service. I got the right parts at a good price and sooner expected. Seems like that's a very rare combination these days! I won't
hesitate to order again. SS

Ordering Saab parts is my first experience with online purchasing.
I regularly order parts not car) for work by telephone and unless they are within a 50 mile radius of me I don't receive them for at least 2 days. My first order from you was here in 2 days, I expected 4-5 days, I was very pleased. My second order was placed Sunday morning about 1:00am, it is Tuesday morning 10:30am when they delivered my parts. I don't think it is possible to get them here any faster.
Your service combined with your prices make you unbeatable in my book.
I will sing your praises to fellow Saab owners. Thank you, TR

Received all ordered parts. You've got a customer for life (of car). SCJ

Awesome service! Just received the DI and it is already installed. Less than
24 hours since order. Thanks for all your help. Dave~

This was my first time ordering from you guys, and I just want to say your shipping, and service is great. I received my part the next day. Keep up the great work. JZ

I received my parts last Friday and they are installed and working well.
Thank you for your excellent customer service. I will definately do business with you again. ZS

I would first like to say that I have recently used your site twice to purchase parts for my Saab. I am extremely happy with your service. your prices and delivery time are excellent. I will recommend you to all that I come across who drives a Saab. TT

Hi remember me, I purchased some exhaust parts for my 97 900 S. I just want to comment on how fast the shipping was and thank you for answering the many questions that I had before I tackled this big project. The dealer wanted over $600.00 for the job by, doing the job myself I saved over $400!!! Thanks for having great prices and great service. My car sounds so quiet now with the new parts!!!! DM

Wow! Once again, fantastic service, ordered one afternoon and parts arrived next day. Thanks a million! JM

Hello, I just wanted to say keep up the good work. My order was right on time and
the parts I ordered were of excellent quality. I will be using you for my future needs. MK

Thanks for the speedy shipment of the brake master cylinder and i

must say I was quite surprised. Not only did the part arrive faster

than my local auto parts store could have gottent it, it was also

half the cost and it looked better than the last one i got from them!

keep up the good work! RC

I am impressed with the way your company checks order processed prior to delivery, your competition needs to take a lesson from you! Keep up the good work! RD

Just wanted to let you know I received my order yesterday. Thanks so much for your help and support. I look forward to doing business with you again in the future. LH

Thanks, I received the items today. I'd say your service was great! GR

Hi, I just would to think you for your fast service I receive the parts today and everything is fine. SR

Thank you for the fast delivery of the items below. They were all superb quality! EN

Good service, thanks! BS

I'm very impressed with your service!! I almost fell over when I found my package on the door step the very next day after I ordered it.....and was only charged $6.20 for shipping!! I'll highly recommend your site to all my Saab cronies!!RM

I am very pleased with your online catalog and the prompt mail delivery. I
take my hat off to you guys, keep up the great work! RD

I love your service!!! Thanks, guys. MA

I think you guys are doing a great job. Fair prices and quick service keep it up. BB

I received my order in two business days. great service. i will definitely be ordering more! G

Thank you for remembering us and working with us on the shipping, some times companies who deal with, probably thousands of other people forget the "little things" some times. I tried to post praise on your site, but not sure how to go about doing this and we have recommended your company highly to our Saab club members who also are looking for a place who offers great prices and excellent service. R&C

Thank you for your prompt service. The brake cylinder fit perfectly and I
can easily recommend your site and order processing service. JB

So, thanks again for your attention to detail and helping me through
the hose selection, etc. I'm pleasantly surprised, very happy, and
I've been preaching your website to 2 friends of mine!
again, THANK YOU, and you'll be hearing from me again. KPH

The parts all arrived today, thanks a lot! The antenna mast went on in 5 minutes, and the rest should be quick as well - I really appreciated how quickly you responded to e-mails. Your parts are quite inexpensive, and the level of service you provide alone was justification enough that you've just become my #1 Saab parts supplier! JM

Hello, Just want you to know that I received my order today. Thanks for the
fast service, everything looks good. KS

Parts arrived today. Looks like everything's there. I'm looking forward to doing business with y'all in the future. Having lots of parts listed and priced on-line gives me the information that I need to start planning and taking on new projects. I'm sure that a lot of Saabers feel the same way.

Thank you for the fast shipment on the turbo bypass. I installed the new part
and that fixed the problem 100%. Thanks for your help!DS

Hi. I wanted to tell you that the rebuild kits I purchased for the clutch
slave and master cylinder worked out perfectly! Thanks, DP

You guys are unbelievable. I hope that your company lives long and
prospers!!!! (at least for as long as I own my SAAB.....just kidding guys
:>)!! I must admit, I did have my doubts but once the original clutch came
off I reviewed both pieces and everything was in sync. I will be doing
business with you again not to mention my friend who owns a SAAB also!!!LV

Many, many thanks for the quick and accurate service. The re-build kits for
the clutch slave cylinder and the master cylinder arrived today. This will
help me get my '67 95 back on the road - it is a daily driver for me. I look
forward to ordering more from you in the future. Your enterprise is a worthy
and good one. Thanks for being there! DP

I am a very happy customer. Not only is the selection large and the prices reasonable, but the service was extremely prompt. I ordered parts online, received an e-mail confirmation of the order that same day, and received my parts the next day. Like I said, I am very satisfied. DM

I got my order yesterday and got everything installed today. My
car is back on the road. Thanks for the promp